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Find a Location

White Bear Mitsubishi has 1 locations, listed below.

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    Business ProfileforWhite Bear Mitsubishi

    New Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.8/5stars

    Average of 10 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 8/16/1991

    Years in Business: 33

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    According to the information provided by White Bear Mitsubishi/Suzuki, this company offers the sale of new and used vehicles, service, maintenance, repairs, vehicle detailing, and automotive accessories.

    Products & Services

    New Mitsubishi vehicles, Used vehicles - all makes and models, Automotive parts and accessories

    Business Details

    Location of This Business
    3400 Highway 61 N, White Bear Lake, MN 55110-5236
    BBB File Opened:
    8/14/1991
    Years in Business:
    33
    Business Started:
    9/1/1991
    Business Started Locally:
    9/1/1991
    Business Incorporated:
    9/1/1991
    Accredited Since:
    8/16/1991
    Type of Entity:
    Corporation
    Business Management
    • David Roen, President/Owner
    • Valerie Kennedy, Controller
    • Lenny Checheris, General Manager
    Contact Information

    Principal

    • David Roen, President/Owner
    • Valerie Kennedy, Controller

    Customer Contact

    • Lenny Checheris, General Manager
    Additional Contact Information

    Fax Numbers

    • (651) 483-8649
      Primary Fax
    • (651) 483-4397
      Other Fax

    Phone Numbers

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    10 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Larry W

    1 star

    10/03/2024

    I bought a 2019 Malibu from Maplewood Mitsubishi July 27 2024. It needed some repairs which they took care of. Mostly. I didn't know about any oil leaks until they called to ask if I wanted to bring it in to have fixed. The navigation is not working much of the time, especially when I need it. Now the check engine light has come on and the auto shop where I take my cars said that they can fix the check engine light for $350. The oil leaks are being taken care of by my mechanic but it will cost me $2700 to fix. When I bought the car the engine was cleaned so that I didn't know it was leaking oil until this week when oil showed up on the manifold. They knew that the engine was leaking oil but hid the many leaks from me. So now my car will be in the shop for several days and I still have to get the navigation fixed and my check engine light. When I was asked if I wanted the oil "seepage" fixed by them I asked if it was covered by any warranty. The woman that I talked to said that she would get back to me. She never did. So I do not have my car for several days and it will cost me 2 social security checks to get it back, Then will cost me additional to fix the navigation. I am very disappointed by their dishonesty and feel that they should back the product that they are pawning off as having no additional issues. When I went to pick up my car I noticed that the new invoice was several hundred dollars above the original invoice. I got that mostly taken care of but it was such a hassle and took most of the day before I got the paperwork done and got my car. The sales person then tried to take the original paperwork so I couldn't compare the two invoices. I will never buy another car from them.

    Local BBB

    BBB of Minnesota and North Dakota

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