ComplaintsforQ & A Business Solutions, Inc
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Complaint Details
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Initial Complaint
05/25/2023
- Complaint Type:
- Order Issues
- Status:
- Answered
We hired Q&A Business solutions to manage *************** which they did for 1o years or so. They became difficult to communicate with and did not respond to requests for services. We are a law firm and use a paperless office system. We notified Q&A in March of 2023 that we were no longer going to use their services and requested all of our passcodes, log ins, usernames and accounts for legal software purchased through Q&A. Repeated phone calls, emails and texts have failed and we have not been provided our needed information.Business response
07/13/2023
I did provide information to the designated contact for the project back in beginning June. At the time I stated please let me know if you have any other issues. ************** did not have the facts when I was sent emails about
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.