ComplaintsforSteve-O's Gas Station & Car Wash
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Complaint Details
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Initial Complaint
01/17/2023
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Answered
I went to this location on Highway B to get gas which they also sell. I wanted a carwash also. They had on the marquis the price of the gas and you usually get a break on the car wash. At the gas pump it didn't give me a code for the car wash. I went inside and they wouldn't give it to me there either, even making a call to the owner.Business response
02/03/2023
Dear Customer,
We understand you would like to purchase a car wash; however, the car wash is down due maintenance. Customer was never charged for any car wash amount. We have explained the customer to come back after a few weeks once the car wash opens, we will be happy to sell a wash.
Thank you for your understanding that we cannot sell a service that is not available.
sincerely,
Steve-O’s
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.