Business ProfileforJiffy Lube
At-a-glance
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Business Details
- Location of This Business
- 889 N Kingshighway St, Cpe Girardeau, MO 63701
- BBB File Opened:
- 6/21/2023
Customer Complaints
2 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
06/22/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Took my wifes car in for a oil change and tire rotation. While attempting to take off the tires, they were unable to take off the back two because they were on too tight. They mentioned that whoever did them before, did a bad job. (Which the same location did those tires the last time I went in) they got the front two tires off and put them back on because they were unable to do a full tire rotation. When they put the front ones back on, a lug nut came off. They said we should be fine without it. While driving home we noticed a significant difference, and heard a loud noise. The car was also shaking. We took the car to our local tire shop the next morning in perryville and they told us that every lug nut was completely ruined and needs to be changed out. The Passenger front tire wasn't even on all the way on because it was so stripped And we were lucky to even get home without it falling off.. after we were told it was safe. As well as them being unable to be take off the back two tires without possible damage. To fix all this is 475$ and my wifes car is currently sitting it perryville shop and is un drivable
Jiffy Lube
**************************************
Cape GirardeauMO, 63701
************.
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