104 Customer Reviews
Review from Glenn A
5 stars11/13/2024
The Technician that installed .y house alarm here in **************, ***, was excellent! He was from the ***** area. A Gentleman with professionalism and great customer skills. Thank you. ***** *.Review from tanvi b
4 stars11/09/2024
Everything was great but I wish I had waited until my internet service was working. It was a pain to get my doorbell to work after the internet was installed. Maybe it was my system but it was not fun.Review from Tyler S
5 stars11/04/2024
Installation tech was knowledgeable and great to work with. Would definitely recommend!Review from Tammy F
5 stars11/04/2024
Recently had security installed in my new home and now I feel safe and secure at night.Review from Emily D
5 stars11/04/2024
Great service! Very informative and friendly. Quick and easy. Thank you so much!Review from Emma L
1 star11/04/2024
This company lied to me, then refused to look into it when I called them on it. I contacted them prior to moving and they claimed they would cancel my current ADT account and then sell me a new policy for my new place. Then when I chose not to continue with ADT they didn't cancel my current policy like promised. This led to ADT being continued on the old property without my knowledge and two more bills being charged. I called *** who said they never received a cancellation notice and to call this dealer. When I called this dealer they were rude and unhelpful. They claimed "well you didn't buy from us so why would you think that we would do something for you". They refused to look into it further. The agent I originally spoke to promised me on the phone that it would be canceled, with no "caveat" of "if you purchase". Also note, *** says they can in no way back up claims made by a dealer and then tried to sell me a new plan at half the price this so called "dealer" gave me. So cut the c*** and go straight to ADT. Never buy from this dealer.
Secure 24 Alarm Systems Response
11/05/2024
To Whom it May Concern:Reviewing the account, we see that we had a scheduled appointment for this customer to install new security services on 09/19/24. The customer requested to cancel the appointment and not install the new security services. Since the new services were not set up, we could not help processing the cancellation of the previous *** services. We would be more than happy to discuss these issues. Please feel free to contact our office at ************.All the best,Review from Cath C
5 stars10/15/2024
Very nice installation tech. Answered all questions and reviewed system with **** had to change 1st installation appt and they were very nice about it. Have had ADT before so should be very happy.Review from SHERRY A
5 stars10/14/2024
WONDERFUL TECHNICIANS, PERSONABLE AND PROFESSIONAL. SHOWED US EVERYTHING ON THE EQUIPMENT HE INSTALLED. TOOK HIS TIME, NOT RUSHED.Review from Luisa G
5 stars10/14/2024
Excellent service!! The technician was courteous and quite knowledgeable. It was pleasurable experience. No stress whatsoever.Review from Emory B
5 stars10/14/2024
The technician that came to my house was ****! He was very helpful and I felt comfortable using my system bc of the information that he told me.
Customer Review Rating
Average of 104 Customer Reviews
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