ComplaintsforLenda Products Inc
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Complaint Details
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Initial Complaint
05/20/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unresolved
bought a part from these guys last July. Every time I have tried to get them to work on my car and put the part in they would say they couldn't due to lack of mechanics due to COVID. Now they called and said they could work on my car, I took it in and they say that the part they ordered is the wrong part. On top of that they say they can't even get the right part. The part is still in the box and they refuse to refund my money.Business response
06/07/2022
This is a graphic shop. We do not handle auto repairsCustomer response
06/14/2022
This company sells graphic images that are put on cars. I purchased one from them--they sell this stuff. I had to wait for the car due to covid, and when I opened the box, it was the wrong piece that goes on the door of the car to keep the door from bumping and scratching another car. The piece was too short and it was the wrong thing. The people I bought it from told me to hold on to receipt, which I did in case anything was wrong-- I could exchange or get refunded. But when that happened, they wouldn't allow it because the box was open.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.