Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

SmartMatch Insurance Agency, LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer ReviewsforSmartMatch Insurance Agency, LLC

    Insurance Agency
    View Business profile
    View Business profileBBB accredited business

    Star rating
    10 word minimum.

    You can use up to 2000 characters

    Before you can leave a review on bbb.org,

    you’ll need to add a phone number to your account. Your phone number may be used to verify your identity.

    Provide Your Information to Leave a Review

    Thank you for taking the time to leave a review! Please enter your information below to submit your review to BBB.

    All fields are required. Your first name and first initial of your last name will display online. Your full name will only be used to allow the business to verify you are a customer.

    This is automatically determined using your first name and first initial of your last name.
    How would you like to confirm your review?
    This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

    Verify your phone number

    Enter the 6 digit code sent to the phone number ending in undefined

    If you have not received a code within 2 minutes, you can re-send it.

    41 Customer Reviews

    Sort By
    • Date
    • Highest Rating
    • Lowest Rating
    • Review from Cathy R

      1 star

      11/21/2024

      These people have called me 15 times in the last 3 days. Cannot block the number because it's different everytime. This is a scam company and should be sued for harassment!! Do not call me again!!

      SmartMatch Insurance Agency, LLC Response

      11/22/2024

      We apologize for your experience however we are unable to find your information in our system. If you would like to be added to our DNC list please call us at 1-855-538-2998. Thank you.
    • Review from Mona M

      5 stars

      11/16/2024

      Agent was very helpful in explaining the plans and the difference between PPO and HMO’s . Compared my current plan and other plans so I could make informed decision based on information regarding coverage. I will definitely use this company and agent again.

      SmartMatch Insurance Agency, LLC Response

      11/18/2024

      Thank you for your response. If we can be of any further assistance, please call us.
    • Review from Ch K

      1 star

      09/27/2024

      My number is on the do not call list but I still receive calls every day from this company. I have never dealt with this company and have no idea how they got my number. I block one number and they call with another like clock work!! Please make them stop!

      SmartMatch Insurance Agency, LLC Response

      09/30/2024

      We're very sorry for the inconvenience and want to make sure that if your phone number is included in our marketing efforts, it's removed. Please sent your name and telephone number to feedback@springventuregroup.com so we can take care of this right away. Thank you!
    • Review from Isaias L

      5 stars

      09/25/2024

      The attentio was excellent and the explanation too. Very detail step by step

      SmartMatch Insurance Agency, LLC Response

      09/25/2024

      We appreciate your review. If we can be of further assistance in the future, please give us a call. Thank you.
    • Review from Joyce S

      2 stars

      09/11/2024

      They keep calling daily. Never leave a message. I'm not interested. I already have insurance.Can you please block them from calling. I feel it's spam..
    • Review from Charles B

      1 star

      09/10/2024

      Blocked 3 spam call phone and they just go to different lines and continue daily calls!!! STOP!!!
    • Review from Ronilyn P

      1 star

      09/10/2024

      8 received 10 calls from this company within 24 hours, I have constantly told them no, take me off their list, and leave me alone. Within 2 hours this morning from 8 to 10 I received 2 more calls. They won't leave me alone. I am on the Do not call list!
    • Review from Patsy W

      1 star

      08/05/2024

      These people will spam call you even after you tell them to stop. I told them I did not want their services.
    • Review from Antoinette G

      5 stars

      07/09/2024

      I always given the number of Smart Watch from Medicare. I called and got great service. I signed up for Medicare advantage Anthem Grocery for no co-pay monthly. I get grocery money, utility, and over the counter money monthly. The representative was great, helpful, patient and knowledgeable. I was paying over three hundred dollars monthly to keep my insurance I had with my former employer and now no co-pay at all. All my meds are covered except two and I am pleased. Kept my same doctors with same co pays for specialist. I find no fault. My rep is still in contact with me when necessary, and still answers all my questions. They are the best. They match my old benefits with my new ones perfectly. No complaints. I told several other church members and friends about them. They got good coverage and service also. No complaints
    • Review from B. B.

      1 star

      06/26/2024

      4 calls from different phone numbers, last one refused to identify themselves and hung up. Pushy, demanding, pure nuisance will not take no for an answer. Will mot stop calling. Spam to the max.

      SmartMatch Insurance Agency, LLC Response

      06/27/2024

      Hello Bob, We take this very seriously and will be looking into this immediately. We have taken steps to ensure you will no longer receive phone calls from us. Please feel free to call us if you need any help with your Medicare journey at 855-721-7206!

      Customer Response

      06/27/2024

      Just woke up today by a call from this buisness. So much for thier don't call list.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.