Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Design Aire Heating & Cooling has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer ReviewsforDesign Aire Heating & Cooling

    Heating and Air Conditioning
    View Business profile
    View Business profileBBB accredited business

    Star rating
    10 word minimum.

    You can use up to 2000 characters

    Before you can leave a review on bbb.org,

    you’ll need to add a phone number to your account. Your phone number may be used to verify your identity.

    Provide Your Information to Leave a Review

    Thank you for taking the time to leave a review! Please enter your information below to submit your review to BBB.

    All fields are required. Your first name and first initial of your last name will display online. Your full name will only be used to allow the business to verify you are a customer.

    This is automatically determined using your first name and first initial of your last name.
    How would you like to confirm your review?
    This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

    Verify your phone number

    Enter the 6 digit code sent to the phone number ending in undefined

    If you have not received a code within 2 minutes, you can re-send it.

    376 Customer Reviews

    Sort By
    • Date
    • Highest Rating
    • Lowest Rating
    • Review from Bob D

      5 stars

      11/23/2024

      ****** was the best - it was a Saturday afternoon - just a blown fuse in the furnace, but still a 'life=saver'. Courteous and good-humored - and helpful with my humidifier, too.
    • Review from Bruce M

      5 stars

      11/14/2024

      Design Aire is the best! We have lived in our home for 50 years now and gone through many ************ companies, from absolutely terrible to the top line Design Aire. They tell what they are going to do and then do exactly what they have told you they would, on time, and WITHOUT any surprise "gotcha" charges. If something is not what they expected or quoted, they discuss it with you BEFORE they make the repair and let you choose whether you want or can afford the additional parts, work, etc. We have had an enitre new 1st floor furnace and AC unit installed, and had serie on those units as well. All of their people are very very good at what they do, and a second floor furnace is nearing replacement and we will be using them for it as well.
    • Review from Ilene B

      5 stars

      10/24/2024

      The technician ***** was courteous, efficient, and overall very good. We have always had good service with Design Aire.
    • Review from Matthew W

      5 stars

      10/10/2024

      If I could give them 10 stars I would. From design to install, the Design Aire team was incredible. They were extremely careful and clean and once they were done and gone, you couldn't tell that they had just removed and replaced our HVAC system (except of course for the new and updated and whisper quiet equipment)! I would highly recommend Design Aire for any of your HVAC needs. From service to install, they are AWESOME!
    • Review from Louis H

      5 stars

      10/02/2024

      great job servicing our unit and guy doing the work was friendly
    • Review from Peggy D

      5 stars

      10/01/2024

      I hade repair done on my air conditioner unit , the service person did excellent work, was very professional,courteous and finished in a timely manner, I would recommend this company to anyone
    • Review from Juanita R

      5 stars

      09/16/2024

      This company is outstanding. I have used their services for over 40 years and they are honest, trustworthy, and provide a great service. They will fix your furnace if they can and not try to just sell you a new unit. They will give you the best price/financing. This company has integrity.
    • Review from Greg S

      5 stars

      08/15/2024

      I just read the review from ********** below mine and we had the exact same experience. Both xxxx and x** were excellent in their work and manners . They were on time, neat and finished the job while explaining the process in what they had done and what we should expect with the rebate and paperwork that would be forwarded for the County inspection. Highly recommended.
    • Review from Starr B

      5 stars

      08/15/2024

      This company was top notch and would recommend them to anyone and everyone in a heartbeat...From their estimate to the installation to their financing options, they are fair, equitable and an absolute pleasure to do business with!
    • Review from Paul L

      5 stars

      07/23/2024

      We just started with Design Aire. The crew that installed our new furnace and air conditioner did a very good job. They arrived on time, and did a good job of explaining what they were going to do and what we needed to do. The crew chief was very professional in his communication with me at the start of the job, during the job, and at the end when he explained how the warranty worked, how the Ameren rebate would work, and when he explained the bill. If all of their crews are like the one I had, I can recommend them to anyone who needs a new furnace and/or air conditioner.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.