ComplaintsforFranklin Auto Sales
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Complaint Details
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Initial Complaint
01/04/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I bought a truck from Franklin Austin in July it then started using a bunch of oil so I took it back to them and paid them $750 on top of the $4000 I had already paid then about a week later the truck was still using a bunch of oil and the motor blew and they are refusing to do anything about it. I was also under the age 18 when they sold me the truck!Business response
01/11/2022
When she bought the truck, she signed an agreement "AS - IS". No inspection must be towed off the lot. I tried to assist her the best I can to make her happy.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.