1 Customer Reviews
Review from Jason D
1 star09/21/2022
If anyone in St. ******* county uses this company immediately consider another option. They are billing and not providing the services. The office manager belonged that since their drivers show up or a sign is in your yard that means the service is being rendered. I have a ring doorbell and there is clearly no one at my house and they have billed me. Couple that with the fact that they were trying to send me to collections because they forgot to add my tree service on to the credit card on file and then blamed it in a software glitch. I noticed a $168 charge in my card that was never approved and they basically back billed me for every service they claimed to do that the software glitch didnt bill. The people in m the office are unprofessional, could care a less and will defend this ranch until the end.You would think with any type of customer service and their badgering of calls stating I was late past due ams collections they would of done something for the customer since it was their apparent software glitch. But no they just continue to defend their processes or lack there of.
Spring-Green Lawn Care Response
09/22/2022
*****, though we know it's impossible to please every customer, we apologize for not meeting your expectations. Unfortunately, upon further discussion, it was clear we couldn't come to an amicable resolution, and we believe it's best to part ways.
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