ComplaintsforPartners Financial Services Inc

• Initial Complaint

  07/19/2024

  Complaint Type:

  Billing Issues

  Status:

  Answered

  More info

  I am not liable for this debt with *************************** I don't not have a contract with PARTNERS FINANCIAL/COLLEC and they did not provide me with the original contract as requested.

  

  Business response

  08/12/2024

  We have contacted the original creditor, received student documents, and are forwarding them to the consumer for validation purposes.  

• Initial Complaint

  06/27/2024

  Complaint Type:

  Billing Issues

  Status:

  Resolved

  More info

  This collection is already resolved(paid).

  

  Business response

  07/08/2024

  The consumer's file is paid in full and was reported as such to TransUnion 10/2023.  We only report to TransUnion.  If the consumer is seeing this on a different credit reporting service bureau, they will need to dispute it as paid in full in order to have it corrected.  If it is still showing as reported to Transunion as anything other than paid in full, they can dispute that as well and it will be updated.

  Customer response

  07/08/2024

  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
  
  Sincerely,
  
  ***************************

• Initial Complaint

  04/29/2024

  Complaint Type:

  Order Issues

  Status:

  Answered

  More info

  This company had it coming and so is artistic nails and BS school. I don't own anything to none of them - I am going to file axlaw suit against both

  

  Business response

  05/01/2024

  We received a complaint from the **** on this file on 4/16/24.  As the consumer's complaints are regarding the original creditor, we have closed and returned their file to them.

• Initial Complaint

  12/06/2022

  Complaint Type:

  Billing Issues

  Status:

  Answered

  More info

  15 USC 1681 section 602a states I have the right to privacy 15 USC 1681 section 602a section 2; also states a consumer reporting agency cannot furnish a account without written instructions 15 USC 1681b(a) Subject to subsection (c), any consumer reporting agency may furnish a consumer report under the following circumstances and no other: (1) In response to the order of a court having jurisdiction to issue such an order, a subpoena issued in connection with proceedings before a Federal grand jury, or a subpoena issued in accordance with section 5318 of title 31 or section 3486 of title 18. (2) In accordance with the written instructions of the consumer to whom it relates. (Attached is my credit report. I never gave permission for the debt collector to report my information to my credit report) 15 USC 1692c states Without the prior consent of the consumer given directly to the debt collector or the express permission of a court of competent jurisdiction, a debt collector may not communicate with a consumer in connection with the collection of any debt— (Attached is communications from the debt collector) 15 USC 1692b states not use any language or symbol on any envelope or in the contents of any communication effected by the mails or telegram that indicates that the debt collector is in the debt collection business or that the communication relates to the collection of a debt; and (Attached are letters with language and symbols)

  

  Business response

  12/06/2022

  This information was received at our office from the consumer on three instances since 5/2020.  We have made the required responses to the consumer and the consumer's credit report has previously been updated as required.

• Initial Complaint

  04/28/2022

  Complaint Type:

  Billing Issues

  Status:

  Answered

  More info

  Hi BBB, I would like your assistance with this company. I do not have a contract with this debt buyer. I would like the following provided to me: 1) An explanation of what this alleged account balance is for. 2) Acomplete Audit Trail calculation of this balance, including the complete payment history on this account, so I have proof that the amount is correct. 3) Documentation that shows I agreed to pay this debt with my signature and documentation shows I gave you permission to have my information and paperwork showing I gave you authorization to report this to my credit report. No consent to you having my information and unauthorized use of my social security number is identity theft and you will be reported for such. 4) The Agreement that grants you authority to collect on this alleged debt. 5) A copy of your state license, including license number that give you rights to collect in my state. 6.( The purchase agreement) 7.( Swear under penalty of perjury you were present during the alleged debt) If PARTNERS COL cannot provided me with all of the following I request that this debt nullified and removed from my credit profile. Pursuant to the Federal Fair Debt Collection Practices Act (15 USC 1692c), You are hereby notified to immediately cease communications concerning the collection of the debt associated with the above-referenced account. This notice shall include, but is not limited to written correspondence, telephonic communication and reporting this account to any consumer reporting agencies. I demand that you delete this tradeline from all consumer reporting agencies immediately.

  

  Business response

  04/29/2022

  We have reviewed the consumer's comments.  Partners Financial Services is not a debt buyer. We are available to speak with the consumer regarding their concerns at *************

*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩