Business ProfileforHeaven Sent Events LLC

I would give it zero stars if I could. Bad business that steals peoples security deposits. Violating her own clause to obtain financial gain.

Dear *******************************,Thank you for taking the time to share your experience. We deeply regret that your interaction with our venue did not meet your expectations. We truly understand the importance of providing reliable service, especially during a difficult time like a ******, and we apologize for any frustration caused.In regard to the deposit, it was processed for refund on July 30th, and we provided you with a screenshot as confirmation. However, we acknowledge there was a missed message from you a month later on August 30th, and for that, we sincerely apologize. It was never our intention to overlook your communication.Please know that customer service is our top priority, and we strive to resolve all matters professionally and efficiently. I attempted to communicate with you to clarify the situation, but it seems the communication between us could not be handled in a professional and respectful manner. Were still happy to work together to ensure that any lingering issues are resolved in a respectful and timely manner.Again, we apologize for any inconvenience and remain open to a conversation to bring this to a positive resolution. We value your feedback and will continue to improve our processes to better serve all of our clients in the future.Sincerely,TolisaHeaven Sent Banquet Hall