ComplaintsforPink Galleon
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Complaint Details
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Initial Complaint
11/19/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
Date of transaction was 11/19/2022 and 11/11/2022. We came in on 11/11 and were immediately insulted by the bartender, because my fiancé was getting his card out and the bartender said to him "you gonna pay or loan your girlfriend out for the night". Then on 11/19 we came in and their close time is 1:30am everyone was kicked out at 1am and we were finishing our last pool game (one shot left) and the employee cleaning threatened to physically grab my fiancé by the collar and throw him out after getting no attitude from us or hostility this was at 1:05am. We then proceeded to wait 5 minutes at the bar while the staff played around, in no rush to get us out. We usually tip very well, but since the first incident and now this one we decided to not tip well. As we were walking out the door the same bartender that said what he said on 11/11 said "don't go out if you can't afford to tip". My fiancé came back to ask him directly what he said and he proceeded to threaten to call the cops if we came in again. I know we wernt the only ones tipping small amounts either as they had lots of bar tabs on the counter only rounding up to the nearest dollar and hardly any tips in the jar, which says more about their service. The bartenders name was **** from what we gathered as the employees were playing around.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.