ComplaintsforGreenLawn Fertilizer
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Complaint Details
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Initial Complaint
06/10/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
******* came to my home and started spraying while I had other workers outside my home. I explained to ******* when to come and he did not listen, he comes whenever he wants and lets himself in. I do not have a written contract with him or this company. I do not want this employee coming around whenever he feels like it.Business response
06/11/2024
The lawn tech mixed up the day he was supposed to do the lawn application. He apologized and said he would com back another day. Customer cussed and yelled at him regardless of that. We did have per mission was a customer of ours we have already done applications before. No one is perfect nothing mattered and I got a bad review for this as customer blew everything out of proportion because of the wrong day. I cancelled the customer and went separate ways.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.