ComplaintsforFlashFish
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
03/30/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I purchased a portable power supply from them that I was told would work for my daughter's pitching machine, but it did not have enough power, so I contacted support within the timeframe to return and they provided me with the steps to do so. I returned the item and sent them a picture of the *** receipt as they required. I started the return conversation with them on 2/11, returned the item via *** on 2/27, and sent them the receipt as they asked. They told me that I would receive my refund once the item made it to the warehouse and still have not received a refund or response. This item was close to $500 to purchase and now I am without a product, refund, or response.Initial Complaint
10/17/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Good afternoon , i purchased a 300W Solar Generator, FlashFish 60000mAh ************** Station Camping Potable Generator, CPAP Battery Recharged by Solar Panel/Wall Outlet/Car, 110V AC Out/ DC 12V /QC USB Ports for CPAP *********** in January of this year for over $300. I have only used it approximately5 times and now when trying to charge the item , it will no longer hold a charge . I would like this item to be fixed or replaced as this is too expensive to just stop working . Their is no number to call the Mandator that i could locate
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.