ComplaintsforDiamond Unlimited Restoration
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Complaint Details
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Initial Complaint
12/29/2022
- Complaint Type:
- Order Issues
- Status:
- Unanswered
I would like to file a complain against *************************** President and ***************** Vice President both from Diamond Unlimited ************ *** with address incorporated in *****************************************************************. On October 10, 2022 i sent $6,500.00 to Diamond Unlimited ************ *** for a service of construction for a property that i had the intention to purchase. The $6,500.00 was for the initial construction and repair. *****************, also working at the same time for ******************* was my agent, *** was working for Diamond Unlimited ************ *** at the same time. ***************** handled all the communications via email and calls between me and both Diamond Unlimited ************ *** and the broker *******************. ***************** recommended that Diamond Unlimited ************ *** should be the company doing the construction work.As per the contract signed between Diamond Unlimited ************ *** and myself, the work was to be done with 30 days of signing the contracts and also as per contract, 100% of the money was to be returned with 72 hours of termination of the agreement. The agreement was terminated on Nov 30th, after ***************** called ******************************* stating the seller wanted a mutual release in addition to *** stated the house needed additional repairs that the seller could not commit to and Diamond Unlimited ************ *** would have no way to add more work to the house without any additional funding. This left me with no other choice than agree with the mutual release after the returned of the $6,500.00 paid originally to Diamond Unlimited ************ ***. as stated by contract, 100% of the money should have been returned within 72 hrs of termination.As Dec 27th, 2022 I am still waiting for my refund. I tried several times to work with ***************** whom is the Vice President of Diamond Unlimited ************ *** and also at that time working as agent for ********************Customer response
12/29/2022
Thank you for your quick answer to this subject. I am attaching the document belonging to company where the address of the registered agent is in ************* however the **************** address is in ****, **.
I added both companies address, but now I think it may be better to use the ****, ** as that is also the address i will be using in case this claim goes further.
Do you need me to take any additional action?
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.