Business ProfileforAll Expert Tree Care
Current Alerts For This Business
On September 18, 2023 BBB serving MS found one or more advertising claims in question on the business website, https://www.allexperttreecare.com/. The claims are as follows:
1. Home Page: 100% Satisfaction Guarantee
2. Services/Tree Removal: 100% Satisfaction Guarantee & "We have a pool of experienced and certified arborists who will ensure that the job gets done professionally and efficiently."
3. Services/Tree Trimming: "As a certified tree service company, we have the equipment and workforce to do the job safely."
4. Services/Stump Grinding: "With the right heavy machinery and proper training, our certified arborists can take care of those stubborn stumps in no time."
-Does not display any guarantee details & cannot verify the company as a certified arborist. Both will need substantiation or both will need to be removed.
According to BBB Code of Advertising, #20 Warranties or Guarantees https://www.bbb.org/code-of-advertising#Warranties_Or_Guarantees, advertisers should only use “satisfaction guarantee,” “money back guarantee,” “free trial offer,” or similar representations in advertising if the seller or manufacturer refunds the full purchase price of the advertised product or service at the consumer's request. When “satisfaction guarantee” or similar representations are used in advertising, any material limitations or conditions that apply to the guarantee must be clearly and conspicuously disclosed.
According to #1 Basic Principles, https://www.bbb.org/code-of-advertising#Basic_Principles_Of_The_Code, the primary responsibility for truthful and non-deceptive advertising rests with the advertiser. Advertisers should be prepared to substantiate any objective claims or offers made before publication or broadcast. Upon request, they should present such substantiation promptly to the advertising medium or BBB.
As of today, January 18, 2024, the business has chosen not to respond to our requests for substantiation, modification, or discontinuation of the advertisements in question.
At-a-glance
Related Categories
Business Details
- Location of This Business
- 16263 Aspen Ln, Biloxi, MS 39532-7712
- BBB File Opened:
- 9/18/2023
- Years in Business:
- 4
- Business Started:
- 9/2/2020
- Business Incorporated:
- 9/2/2020
- Type of Entity:
- Limited Liability Company (LLC)
- Business Management
- Mr. Jacob Johnson, Principal
- Contact Information
Principal
- Mr. Jacob Johnson, Principal
Customer Contact
- Mr. Jacob Johnson, Principal
- Additional Contact Information
Email Addresses
- Primary
Customer Complaints
0 Customer Complaints
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