ComplaintsforGame X Change
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Complaint Details
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Initial Complaint
03/20/2023
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
Hey, My name is **** ********. First off let me say I love Game X Change. But they way to treat a loyal gaming person that loves to come to the store is ridiculous. I came in to have a simple thing done. And they didn’t even feel like helping at first, I wanted to trade something in and the rude short color full hair lady didn’t even plug up my game right ti see if everybody was good. She got irritated. Cause it wouldn’t pop up on the tv and told somebody else to see and they said idk without checking it. So she said it’s nothing I can do it not popping up on the tv. Which I just tested it out before I left home. So I said okay went back home and plug everything up and worked just like that. So I took it back up there since I stay down the street. I come in one lady was busy and the other short rude lady was just sitting there having a full conversation with other customers ready to check out, waited 15 mins until I said you ready to check me out & said well unfortunately I can do anything within 5 mins before close which I already been up there 20 mins ago while she was talking. I felt so hurt about that like wow that really how you guys treat your customers.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.