2 Customer Reviews
Review from Lasharay T
1 star11/11/2024
I never had a issue with this dealership until now from my understanding I wasn't aware this dealership was under new management I purchase my truck February of last year. I went in today to let the them know i need my truck service this would be the first time since I had the truck however the service manger Mr ****** was not helpful at all he stated he could not pull up my account due to them being under new management not my problem so after speaking with someone else outside the service department he was able to find my paperwork however I called Mr ****** to see how the process goes part of the conversation he basically was telling me to go someone else in telling me what they not gone fix etc that was very rude to me because I'm confused on the whole process by them being under new management At least he could of did was explain to me the process if you noticed that I was frustrated about this whole thing. People that purchase their vehicles before the management came we should of got a memo. So if you new that I didn't know until you mentioned it then he should of been a lil more helpfulReview from Jamesia W.
1 star08/02/2022
I purchased a 2016 Chevrolet Silverado in April and the transmission is already gone out. I called them and they said it was just a misfire. I took the truck to ******** *** in Terry, MS for an oil change and the check engine light was on and was told that it was the transmission. I called Ridgeland Mitsubishi and spoke with they salesperson **** and told him what was going on and that he sold me a lemon he couldn’t say anything besides “what do you want me to do” nothing was done about it and I was never able to speak with a manager I was transferred multiple times to the parts department. I really wish something can be done because now I have to come up with $5000 to get a new transmission they shouldn’t have sold this truck if something was wrong with it.
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