Business ProfileforGriffith Tax Advisors

This company messed up on our taxes once already and had to have them fixed. This year after being quoted I decided to have a second opinion, when asked by Terry G******* "what he could do to help me" I explained I just wanted a second opinion to which he replied That will be $125 because we don't do stuff for free, then proceeded to walk away. VERY VERY RUDE. This is the second and final time I'll be using this company. I was never informed of f a possible $125 fee and it was not in any of the paperwork I signed.

Client dropped off her information on February 10, 2022. She signed an engagement letter and engaged us to prepare her tax return. I completed her tax return within a day and called her to review the return details and ask her questions and to answer her questions. She apparently felt her refund was not enough. She came to our office and stated she wanted a second opinion, and she wanted her documents back, which we gave to her. We charged her $125 for our time in working on her return. The engagement letter she signed when she initially gave us her information in part states, "the Griffith Firm will prepare your tax returns. It is your responsibility to provide all the information required to preparation of complete and accurate returns." We stand behind our work and can explain the origin of all the numbers on the return, based on the facts we are given by our client. We do not make up or fabricate facts to improperly engineer a refund for a client. We further state in the engagement letter (which she signed) that if our services are terminated the client will be obligated to reimburse us for all time expended. Our minimum fee is $295 however we only charged her $125. We are sorry she is unhappy but feel we cannot make her happy.