Business ProfileforLithia Chrysler Jeep Dodge of Great Falls

We called when they opened to ask them about a car they had on their lot as we are from Boulder and didnt want to load up our newborn twins to drive to Great Falls if there was no chance of us getting this vehicle. ***** told us over the phone he would be no help unless we came up there for him to look at our trade in, but not to worry, he would make it worth wild for us. We loaded up our twins and took off for Great Falls. We didnt even stop to pick up lunch and we didnt want anyone to have to wait on us. We pulled in and saw the car park to the side, so we pulled up next to it and went in, where they proceeded to tell us sorry, there is someone negotiating right now on it and this maybe only happens once every six months that we have two people interested at the same time. We drove 2.5 hours with newborns and we got a simple sorry. We then were told we could look at it while the other group got their trade in looked at, we were told it would take 5 minutes, and then sat for 20 minutes with crying babies for them to tell us the other group purchased it. We tried to call ***** and talk to him after this all went down, but our call was screened. I guess you choose how to run your business we dont really venture out from ***************** in ****** (definitely worth the drive), and can guarantee we wont be venturing back up to Lithia in Great Falls ever again not that they probably care, because they didnt seem to care too much when they had us take the trip initially. Me and my family thank you for allowing us the opportunity NOT to work with you.