ComplaintsforAnchor Electric Contracting Corp.
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Complaint Details
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Initial Complaint
05/09/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
I called anchor electric because they were referred to me on ********* I spoke with the person and asked how much it would cost to locate a buried electric line in front of my chicken coop about a 30 foot span. I was told it was $125 And I told them that seems awfully high since I had hired someone for $50 last year to locate a line for me. But I just couldnt find that person this year. Then the person on the phone continued to say that it included travel time so I said OK. Im gonna have to think about it. I called back a half hour later , because no one else offered to do this, and said that I would go ahead and do it for $125. They came and did the locate the same day, and later on in the afternoon I received a bill for $250. This was not what I was told the bill would be. The companies insisting thats not what they said. Its insane that they want to charge that much and I would never have bought this service if I knew it was $250. I already told them $125 Was way too much! How could they not understand what I was saying? This is a total Bait and switch. Not happy.Customer response
05/09/2024
I heard back from the company earlier today and they allowed me to pay the $125 as originally communicated. Case closed.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.