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            Customer ReviewsPirate Jack

            Auto Parts
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            4 Customer Reviews

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            • GLEN E

              07/19/2024

              ORDERED SEVERAL THOUSAND DOLLARS IN PARTS SHIPPED PROMTLY AND CUSTOMER SERVICE WAS VERY GOOD TO START WHEN I HAD TO CALL TO GET THE REAR SHOCKS REPLACED AS THEY ARRIVED DAMAGED. GAVE PLENTY OF TIME TO RECTIFY THE ISSUES TO NO AVAIL AFTER ALMOST TWO MONTHS AND NO LONGER WILL ANSWER OR RETURN MY CALLS OR EMAILS. LUCKILY ENOUGH I CONTACTED ***** DIRECTLY AND AFTER SENDING COPIES OF THE INVOICE AS WELL AS PHOTOS OF THE SHOCKS ALDAN SENT A SHIPPING LABEL AND SHIPPED OUT NEW REPLACEMENTS IN LESS THAN 48 HOURS. POOR CUSTOMER SERVICE FOR ANYONE LOOKING FOR PARTS BEWARE.

            • Chad S

              01/05/2022

              Glad this company exists, this kit is the perfect fit. Goin fast is cool, but being able to stop is cooler. Thanks for having it here in time for Christmas!

            • Katherine M.

              01/03/2022

              Guys helped me install a kit over the phone. Walked me through every step. Good price and shipped pretty fast for the times we are in.

            • Chris

              12/20/2021

              Purchased a disc brake kit. They shipped only half the kit. The parts I did receive didn't work together. They sent the wrong rotors and wrong spindles that didn't fit together. Pieces missing. Avoid at all costs.

            Customer Review Rating

            3/5

            Average of 4 Customer Reviews

            Contact Information

            27 Mulvaney St

            Asheville, NC 28803-1457

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            (866) 601-4455

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            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 11/3/2021

            Years in Business: 19

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