ComplaintsforAire Serv of Western North Carolina
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Complaint Details
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Initial Complaint
06/03/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Aire Serve of Western, North Carolina main office ***********, **. Through ****************** I had complete Lennox HVAC heating and cooling system installed October 2021. I was promised rebates from both Lennox and ************ As of this communication, I have only received one rebate from ************ I have discussed this issue with Aires Serve on numerous occasions without positive outcome. It appears the issue is between ****************** and Aire Serve, but not sure. I have requested assistance through Lowes but have heard nothing from them. I decided on Air Serve after seeing advertisement in Lowes. The agreement with Lowes was to use their line of credit you would receive 5% discount and rebates. I did receive the 5% rebate from Lowes. Enclosed is a Text from Wire Serve detailing rebates and final payment for your use. I appreciate in advance all your help. ******* Player.Business response
06/09/2022
*** has been in touch with Mr ****** and I will have her call him again as we will be sending him a check for the rebates
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.