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          Bay Bay Boutique has 1 locations, listed below.

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            Business ProfileBay Bay Boutique

            Children's Clothing Stores

            Current Alerts For This Business

            Pattern of Complaint:
            -- According to BBB files this business has a pattern of complaints concerning  customer service and delivery issues.  Consumers state that the business fails to respond to their request concerning issues about their order. BBB sent a written notice to Baybay Boutique Company identifying the potential pattern of complaints with a request for a business response. The business did not respond to BBB's request.

            Additional business information

            Additional Info:
            A check with the North Carolina Secretary of State, Corporate Division shows no listing for Bay Bay Boutique. Also a check with the Pitt County Register of Deeds office shows no listing. NC General Statute § 66-71.4 requires that "Before any person engages in business in this State under an assumed business name, the person must file an assumed business name certificate in the office of the register of deeds of the county in which the person is or will be engaged in business. If the person is or will be engaged in business in multiple counties, filing is required in only one of those counties".
            See all additional business information

            Contact Information

            2662 Nc 102 E

            Ayden, NC 28513-8563

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            Customer Reviews

            1/5

            Average of 15 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            43 complaints closed in last 3 years

            0 complaints closed in last 12 months

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            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

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            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            Location of This Business
            2662 Nc 102 E, Ayden, NC 28513-8563
            BBB File Opened:
            4/15/2021
            Business Management
            • Management
            Contact Information

            Customer Contact

            • Management
            Read More Business Details and See Alerts

            Customer Complaints

            43 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            04/06/2023

            Complaint Type:
            Customer Service Issues
            Status:
            Resolved
            I placed an order and the day after realizing it would be ***** days until the items were received and i needed them sooner i asked to cancel. They were very responsive up until i decided to cancel. It has been days and still no response. They also want to charge a 20% restocking fee for pre-order items. HORRIBLE experience.
            Read 42 More Complaints

            Customer Reviews

            15 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Lisa D

            03/02/2023

            O stars. Worst customer service and completely patronizing. I pre-ordered for Halloween for twins in late August. No show. Asked for refund, since there were no baby boy clothes left. Was told i was given credit, since “I couldn’t find anything i liked on the site”. Waited and ordered Dec 6th for Christmas as it stated it was in-stock…. Showed up in late January. Wasnt worried as we live in the SAME STATE. This place is an utter scam. The clothes look cute, but they have no idea what they are doing and are too shady to do the right thing and refund.
            Read 14 More Customer Reviews

            Local BBB

            BBB of Eastern Carolinas

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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