ComplaintsforXtreme Hair Designs
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Complaint Details
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Initial Complaint
03/28/2022
- Complaint Type:
- Billing Issues
- Status:
- Answered
On Tuesday March 15, 2022, I went to this beauty salon to get my hair done in a quick weave, ******* ************* did not do my hair correctly, I paid $133 for my hairweave for this style, my tracks started to come out and pull my real hair, I contacted ******* Saturday March 19, to let her know what was going on, she came to my home, put excessive amount of hair glue on the tracks and stock cap, and demand that I tie it down with a head scarf which caused the wet glue to spread, the next morning the stock cap was pulling my real hair in the back, and on the sides. I went back to her salon on Monday she wanted to put more glue on my hair, I refused she didn't want to replace my $133 hair which she destroyed because she put too much glue on the tracks and the human hair. She has blocked me from her Social Media pages and won't respond back to my texts. She has pulled my hair out in the back and sides,I have bumps and red spots from the pulling of my hair because of the excessive hair glue and not installing the weave correctly and she destroyed my human hair I paid for and I just want my money for my hairBusiness response
04/05/2022
Business Response /* (1000, 5, 2022/03/28) */ This Customer ************ received her money back for her Services at Xtreme Hair Designs.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.