ComplaintsforBeaver's Construction Company
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Complaint Details
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Initial Complaint
04/04/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
In November of 2019, I contracted with *********** of Beavers Construction Company Inc, a licensed building contractor, to rebuild the exterior elevated stairway and replace the framing on my screened-in porch due to wood rot. I paid $ 6300. Recently, I noticed that the stair treads are unstable. Upon further examination beneath the structure, I can see that what I have learned are stringers were not replaced and were rotten. When the crew attached the new stair treads to the stringers, thirty-two of the forty-five stringer sections below the treads split apart and/or splintered leaving some screws unattached and exposed. This defect clearly occurred and was evident to the crew upon installation. The stain they applied at the end of the project was painted on top of the exposed screws and broken, splintered wood. At no time during the construction process was I informed of the severe deterioration of the structure that existed under all of the new wood. The result is a stairway that is less safe than what existed before the rebuild occurred. I mailed a certified letter with photographs to *********** of Beavers Construction requesting a remedy for this unsafe project. The letter was received and signed for on March 19, 2022. I have not received a response.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.