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Find a Location

Eclipse Tinting has 1 locations, listed below.

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    Business ProfileforEclipse Tinting

    Car Window Tinting

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Company offers auto window tinting, residential window tinting, commercial window tinting and security film.

    Business Details

    Location of This Business
    8421 Old Statesville Rd STE 23, Charlotte, NC 28269-1851
    BBB File Opened:
    8/14/2019
    Business Incorporated:
    8/20/2014
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Eclipse Tinting, LLC
    Business Management
    • Mr. Joseph Capps, Owner/Manager
    Contact Information

    Principal

    • Mr. Joseph Capps, Owner/Manager

    Customer Contact

    • Mr. Joseph Capps, Owner/Manager

    Customer Complaints

    1 Customer Complaints

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    File a Complaint

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Ellie K

    1 star

    07/26/2024

    I made the appointment to do tinting for my brand-new car. After the service, I looked up the car and I found out there were lots of black stains on the headliner. The headliner is fabric and it is a bright color so I can see that. Of course, I was very upset since it was a brand-new car, so I stopped at their shop and showed it to them. They didn't even apologize to me were very rude and did not respect me as a customer. They gave me two options which were to go to Auto Bell, which is a drive-thru car wash, and a $50 check. I was expecting to get an apology and get reimbursed just for the detailing car wash fee. Not only that, one of the employees texted me and said, he needed to see my car stain too before he issued the check. And he said he is out of town so I have to wait for him till August 6th. The day I went to their shop was July 26th. That means I have to keep that stains till he comes back. I was so disappointed and needed to spend more than $50 to clean all those stains and their attitude ruined my day. I DO NOT recommend this place to other people. As a female, felt offended by them. Very mean and rude and disrespectful people.

    Local BBB

    BBB of Southern Piedmont and Western N.C.

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