ComplaintsforJordan Driving School, Inc.
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
06/07/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Jordan Driving school promised to provide driving lessions and behind the wheel training to my son.He completed all the trainings but Jordan driving school did not give the behind wheel training.When I reached out to them in Feb 2023 they said that for my son the schedule is in Jun 2023 for behind the wheel training. In Jun they are suggesting me that they can not provide the training anymore. It is a deceiving practice and should be discouraged in all circumstances.They should not be given the contract from CMS as intentionally they are making students not to complete the training.Business response
06/08/2023
In addressing the issues of this complaint, the student involved was originally registered for a November-December Saturday class at Mallard Creek. The timeframe for driving that class would have been June. However, the student transferred to an after-school class in February at their homeschool *********************. By finishing at their homeschool class in February the expected start time would be in August for the February class students.
In regard to finishing the student's training this will be done when we begin to train the February class. In looking at the paperwork being 18, the student is on the top of the paperwork. This means they would be one of the first assigned to a teacher. At that time we will finish the job.
Reference from our website on BTW timeframe. ********************************************************************;
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Contact Information
8420 University Executive Park Dr.
Suite 820
Charlotte, NC 28262
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.