ComplaintsforFanybag.com
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Complaint Details
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Initial Complaint
10/15/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Date of transaction 6/3/2023-6/4/2023 $41.94 Purchased 2 blue beach chairs Never received the order even after emailing and asking for it to be sent and asked for refund since never received. They said I had to provide my drivers license picture and SSN to get a refund, which I would not give either of my personal info. Still have not received my refund or merchandise. I have had over 40 emails with ****** who would not help Account number: ************* Purchased on ******** adInitial Complaint
08/22/2023
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
Date of the transaction 2023-06-30 23:43:58 amount $57.79 have emailed back and forth with company and keep getting run around and saying it has been shipped but keeps shipping to wrong address even though correct address is clearly listed on the orderInitial Complaint
08/01/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I purchased a lawn chair from this company. I did not receive the chair. They mailed it to the wrong address. I checked with that address and they did not get the package (its a business). I have asked for a refund since the end of June 2023. Via email ****** keeps telling me she is researching the problem and nothing has come from the process. Purchased June 3 $25.98 and charged credit card. The company said it was delivered on June 8th couldn't give me a tracking number. July 17 finally got a tracking number. You can enter the tracking number ********************** to check the express information through this link: ******************************* was not the name of the company when I originally purchased the chair. I am still waiting for a refund. I have disputed the charges on my credit card as well. I do have a copy of the emails.Customer response
08/03/2023
Per company the package was delivered via ************* postal. I went to the office and they said it was a fraudulent transaction. The package was not delivered to my address. That tracking number is for a delivery some where else in ******
This was a scam
I have sent an email stating that I will need a refund asapInitial Complaint
07/07/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I ordered 2 items from the company and nothing had been delivered. I have requested assistance MULTIPLE times for a refund but am being told they can have the post office redeliver or I can file a claim with the post office for reimbursement from them and not the company. That is definitely fraudulent as I am sure the post office never received the items for delivery. I am requesting a refund from the company itself.Initial Complaint
06/26/2023
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I ordered 3 lounge chairs on 6/4. I didnt receive any shipping notification so I emailed the customer service department on 6/9. I was told there was a malfunction with their equipment and tracking information would take a little longer to provide. Magically within seconds a tracking number was uploaded and showed the delivered date was 6/8. I reviewed my camera footage because I didnt see any packages and no one from my household picked any up. The camera didnt show any delivery around the time that it supposedly was delivered. *** asked for a refund multiple times and keep getting delay after delay. I have two email threads I can submit for proof if needed.
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Customer Complaints Summary
5 total complaints in the last 3 years.
0 complaints closed in the last 12 months.