ComplaintsforBewell of North America LLC
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Complaint Details
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Initial Complaint
01/31/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
November 2022-I purchased a watch at the *********************** and wrapped it for a Christmas Gift. After unwrapping the gift the watch does not work and never has. I have tried to reach out to the company through their website and through email several times with no response at all. I have tried to call the business phone number listed several times and never get an answer. Recording says the mailbox is full. I want my watch refunded and I will send it back or I want it repaired.Initial Complaint
12/03/2021
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
On 9/18/21, I placed an order for watch band repair for $15.00 ($19.53 after taxes/fees), then mailed watch to provided address as instructed. Tracking shows as delivered. But have not received any update as of today, 11/30/21. I have tried to contact them by multiple emails with no response and multiple calls on multiple days... no answer, mailbox is full so can't leave a message. I have no other way to contact them for a resolution. Order BWNA2664
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.