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          Find a Location

          Mark Jacobson Toyota has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            • Mark Jacobson Toyota

              4516 Durham Chapel Hill Blvd Durham, NC 27707-2511

              BBB Accredited Business

            • Mark Jacobson Toyota

              PO Box 51699 Durham, NC 27717-1699

              BBB Accredited Business

            Business ProfileMark Jacobson Toyota

            New Car Dealers
            Multi Location Business
            BBB accredited business

            Contact Information

            4516 Durham Chapel Hill Blvd

            Durham, NC 27707-2511

            Get Directions
            Visit Website
            (919) 493-5599

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            Customer Reviews

            1/5

            Average of 3 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            5 complaints closed in last 3 years

            2 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 12/1/1999

            Years in Business: 24

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Mark Jacobson Toyota makes sure that you find the right vehicle that fits your automotive needs. With our new and used inventory of vehicles.

            Products & Services

            New Car Sales, Used Car Sales, Oil Change, Tire Rotation, Car Repair, Car Maintenance, Battery Replacement, Tire replacement

            Business Details

            This is a multi-location business.

            Find a Location

            Mark Jacobson Toyota has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Mark Jacobson Toyota

                4516 Durham Chapel Hill Blvd Durham, NC 27707-2511

                BBB Accredited Business

              • Mark Jacobson Toyota

                PO Box 51699 Durham, NC 27717-1699

                BBB Accredited Business
              Location of This Business
              4516 Durham Chapel Hill Blvd, Durham, NC 27707-2511
              BBB File Opened:
              12/16/1999
              Years in Business:
              24
              Business Started:
              12/16/1999
              Date of New Ownership:
              1/14/1999
              Business Incorporated:
              12/7/1998
              Accredited Since:
              12/1/1999
              Type of Entity:
              Corporation
              Alternate Business Name
              • Toyota of Durham
              • Triangle Motor Sales Inc
              • Jacobson, Mark Toyota
              Business Management
              • Mr. Luke Czubay, General Manager
              Contact Information

              Customer Contact

              • Mr. Luke Czubay, General Manager
              Additional Contact Information

              Fax Numbers

              • (919) 493-4167
                Primary Fax
              • (919) 493-7289
                Other Fax

              Phone Numbers

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Buying a new car

              Customer Complaints

              5 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              05/13/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Answered
              On March 12/2024, my daughter took my RAV4 model 2022 for service due to air conditioning issues, it did not cool at all, they just add refrigerant but did not fix the source of the leak, now only two months later my air conditioning isn't cooling, and is out the warranty, they must know my warranty was about to expire, they didn't even put dye in to find where it's leaking refrigerant, any refrigerant in vehicles doesn't magically disappear it must be a leak in the system.
              Read More
              Read 4 More Complaints

              Customer Reviews

              3 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Larry J

              05/06/2024

              I took my newly purchased vehicle in for a routine oil change on April 12th, 2024 and they put the wrong oil filter on my For Explorer and the filter was the wrong size and it came off the same night. The next morning I went for a drive and as i was driving my engine locked up and my car just shut off. My wife and son called to tell me my oil filter came off and oil leaked all over my driveway and my engine ended up being blown. I had it towed to the dealership and was told they would fix it with a new motor. However the replacement engine had ****** more miles than the original and didn't have the eco boost turbo. Now my vehicle wont accelerate over 40mph without all of the "service engine" lights coming on and now I am without my car again for the second time in less than a month.
              Read 2 More Customer Reviews

              Local BBB

              BBB of Eastern Carolinas

              More Info on Local BBB

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              BBB reports on known marketplace practices.

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