ComplaintsforDwain’s auto repair & tire services
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Complaint Details
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Initial Complaint
08/26/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
I had ****** rebuild my transmission in January of 2022 and he gave me a warranty on it. In June, I had a part in the transmission start to leak and he said he would repair it for free. Later, I realized it would not change to 3rd gear and I notified him and made sure he knew there was enough transmission fluid in there. He told me to bring it on Wednesday June 22nd 2022. It has been over 2 months now and the car has been sitting in the lot. I called several times now and he keeps giving me the run around saying he has been busy yet he has repaired several cars that came in after mine. He told me last Friday and this past Wednesday that he will start working on it. I drove by after work today and noticed it is still in the lot. I also noticed that the interior mirror broke and is now hanging by the wire as well as some rust on the side of the car. There is no way the car will start now which probably ruined my new battery. This car is also 29 years old. I am going to notify him and let him know he needs to repair the damage since it’s been in his possession. I would also like my car back since I have been getting rides for the past 2 months.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.