ComplaintsforDudley's Beauty Center & Spa
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Complaint Details
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Initial Complaint
03/12/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
Went to ******** Beauty Center and Spa to get color put in my hair but the beautician added a chemical relaxer. She kept the relaxer in too long. I felt my scalp burning she ignored me and worked on three other customers. The manager knew the hairstylist made a mistake and offer to pay me half. I have to wear a wig now this happened last Thursday. I am ready to **** I don't think the beautician has a license to style hair.Customer response
03/28/2024
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and I accept it.Customer called and advised the business refunded her what she paid.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.