Business ProfileforFifth Third Bank
At-a-glance
Customer Reviews
All customer reviews and complaints are handled by the BBB where the company is Headquartered or a central customer processing location.
Average of 532 Customer Reviews
Customer Complaints
1,726 complaints closed in last 3 years
572 complaints closed in last 12 months
All complaints are handled by the BBB where the company is Headquartered or a central customer complaint processing location.
This rating reflects BBB's opinion about the entire organization's interactions with its customers, including interactions with local locations.
Related Categories
Overview
Fifth Third Bank in Cincinnati, OH offers personal and business banking and investment services with branch offices in 10 states as well as mortgage and other loan servicing nationwide.
In May 2022 Fifth Third Bank acquired Dividend Finance of San Francisco, CA, a consumer finance business. BBB/Cincinnati processes complaints concerning Dividend.
Business Details
- Location of This Business
- 16719 Birkdale Commons Pkwy, Huntersville, NC 28078-4412
- Headquarters
- Fifth Third Center, Cincinnati, OH 45263-0001
- BBB File Opened:
- 1/4/1990
- Years in Business:
- 101
- Business Started:
- 1/1/1923
- Business Incorporated:
- 8/3/1994
- Accredited Since:
- 9/1/1993
- Type of Entity:
- Corporation
- Number of Employees:
- 688
- Alternate Business Name
- Carolina First BancShares, Inc.
- First Charter Bank
- First Charter National Bank
- Business Management
- Ms. Terri Proctor, Executive Assistant
- Mr. Lee Fite, Regional President
- Ms. Stephanie Auten, Executive Assistant
- Contact Information
Principal
- Mr. Lee Fite, Regional President
Customer Contact
- Ms. Terri Proctor, Executive Assistant
- Mr. Lee Fite, Regional President
- Ms. Stephanie Auten, Executive Assistant
- Additional Contact Information
Fax Numbers
- (704) 688-4670Primary Fax
- (704) 688-4670
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