Business ProfileforJack's Towing & Recovery Service

I would give 0 stars if possible. I had them come and pick up a truck that needed to be towed 30 minutes down the road and they never asked for the address before putting the vehicle on the tow truck. We gave the address to the driver when he asked AFTER putting the truck on the flatbed and the driver told us that was fine. He then called his boss, who by the way is an arrogant, manipulative and aggressive man that owns this company. He tells the driver he cannot take the vehicle to the location because it is out of his range. Though this was inconvenient, we were understanding and told him just to unload the truck and we would have someone else come tow it. That's when we spoke to the boss named ********, and asked him why we were being charged with no services rendered. He said because they loaded it on the flatbed and insisted we owed him $250 dollars or the truck would be impounded and hung up on us. They literally put the truck on the trailer and then unloaded it after their mistake by not telling us. We were NEVER made aware that they could not leave whatever their "range" was from the beginning. Considering on ******, it says they do long distance towing. the owner of this company is an insanely ignorant man who is out to SCAM you. From all the reviews on Yelp and BBB this scammer has a pattern. Do not, I repeat, DO NOT contact this company for ANYTHING. ******** owner. TERRIBLE COMPANY THAT NEEDS SHUT DOWN!