Customer ReviewsforCarolina Auto Body Center, Inc

Good from afar, but far from good. $40K down the drain. Everything that was done to the vehicle will have to be re-done. I was told 6 months to complete and I ended up pulling the plug on the project after a year, thousands of dollars over budget. From a project perspective, they failed in regards to Time, Scope, Quality and Budget. Work performed will all need to be redone. I wanted all of the rust removed and replaced with metal. I did get some metal replaced, but got body filler/Bondo in other places. There are places on the vehicle where a magnet will not stick. Paint/ finish: It’s an honest 30-footer. Runs, overspray, dirt in the paint and visible holes where they don’t belong. large panel gaps and bad panel edges. This gives the gap where two panels meet a puckered look from the panels not being prepared correctly. IE bad body work. If metal is prepared correctly, body filler is to be used only in a minimalist fashion. Bodywork: Panels will have to be stripped down to bare metal to find the correct body lines and correct panel gaps. METAL, repair panels will need to be used, resealed, primed and painted. The mechanical work that was attempted will need to be re-done as repairs were not completed as requested. Not sure yet if the repair panels that were used will need to be removed and re-done to correct panel fitment. Ex. Rocker panels. I drove it into the shop and had to haul it out by trailer. License plate on the vehicle was “lost” also and needed to be replaced. The tailgate is bowed and bent. I requested that it be replaced. They defied my request as the customer and painted the bowed and bent tailgate and then was then advised that it looked “good enough” for the owner and that I as the customer did not know what I was talking about and what a “good deal” I got. Every panel in the truck bed will need to be repaired or replaced as requested.