ComplaintsforPrestige Home Solutions LLC
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
05/17/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
AROUND OCTOBER OF 2021 I WAS CONTACTED BY PRESTIGE HOME SOLUTIONS BY **** one of the owners or partners.My mother past away in May 2019 and I was Executor of Estate. **** looked at house and we decided on a price .He also asked me to fix the big leak in roof I did that was around 640.00 .The house at **** ********* ** ****** NC which was my moms had a reverse mortgage and a IRS lien also NCDOR agreed to take an amount they also had a lien. moms house had been sitting empty for 3 years and needed alot of work. I had called IRS faxed many things trying to get payoffs also spent alot of time getting info to finish closing.After few months and it still wasn't ready to close it was costing me I was having to call my lawyer and that was adding up I told **** I was not going to keep calling attorney was costing to much around 2000.00 for attorneys and I was not going to receive any money out of sell.**** talked and text me that he would pay 2500.00 after the closing because the liens would take all the money and i was spending to much.He promised they would pay me after closing. Closing was around April 30,2022 .Text **** about my check1 10 days ago said he sent a check 1000.00 still have not received it 4 days ago I asked him to pay me what he promised he did not text back Text him today no text back .I just want my 2500.00 that he promised to pay.In a text before I signed contract me he would pay me after closing I was afraid this would happen now he will not contact me or return Text
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.