ComplaintsforBoone Concrete Contractors
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Complaint Details
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Initial Complaint
06/17/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
We had an estimate of $8500, which stood for weeks. Right before the first project was to start the price went up to $9025. I accepted that because it was the first invoice given. It stated first half up front and the rest upon completion. However, I had only planned for the original price so Mr. ********************** and I agree the rest would be paid later. He started the framing. I had asked for a driveway that could support an ambulance but when I arrived my *** could barely fit. I asked Mr. ********************** to drive his car though the next time he was there. At that time I arrived and he said he could move the frame. No money was discussed and he made the adjustment. So I thought he agreed that the frame didnt meet the requirements. I gave him dates that could be used to decide when to pour. While I was on vacation I get contacted about an increase of more than $2000, which I could not afford. We went back and forth then he said he would move forward unless I paid for the pour on top of what I already paid. We again went back and forth and then he agreed to move the frame back and I would give him the $263 difference to make it half upfront. He said he was coming to adjust the frame and I asked if there was a gap between the drive and the sidewalk if he would fill it in. Instead of him saying yes or no he went back to wanting me to pay for the pour ahead of moving forward. When I stated that was not the agreement he refused to do work otherwise. The abandon site created a gap between the ground and my mothers ramp which makes it hard and dangerous for me to get her out the house.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.