ComplaintsforNorse Forge LLC
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Complaint Details
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Initial Complaint
05/21/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I purchased a ticket to their Gathering Event- I have a confirmation number proving I paid for a ticket. They have yet to send me an email of the ticket to show at the gate this Friday. I have been emailing the ticket site, which stated I need to contact the vendor Norse Forged Blades, I have emailed, them I also have tried to reach them through their social media sites - but no response. This has been ongoing for over a week. No response from this organization. Please help me in acquiring this ticket. We are traveling from ************ to ************** for this event and would appreciate any assistance you may have!! Thank you!!Customer response
05/21/2024
Norse Forge Blades / The Gathering 3 - only states its address as ************. Other than an email address (norseforgeblades.com), ****************************************** I unfortunately do not have anything else. I purchased the ticket through TicketLeap, they informed me I have to contact the venue directly to receive my ticket. The vendor Norse Forge has not answered me in now over a week. The event is this weekend and we are traveling from ************ to ** with no ticket. I deeply appreciate any assistance you can provide!! Sincerely, TheresaBusiness response
05/22/2024
Spoke to customer on the phone and resolved issue. Looks like she just put her email wrong into ticketleap, but we made sure she got confirmation.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.