ComplaintsforArmory Weapons
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Complaint Details
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Initial Complaint
12/27/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
On 12/15/2022 I purchases Ammo from "Armory Weapons" (*************************) of "* *** ****** ** *** ***** *** ***" phone number "***** ********". I then received notice they had sent my package but it could not be delivered until I paid shipping insurance. At this point I knew I was scammed. They would not give me a UPS Tracking number without paying and additional fee of $112.99. I have asked for a refund but they ended all communication. This is a scam, do not buy from this pack of thieves!Initial Complaint
07/06/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
On 6/13/22, Armory Weapons accepted my payment for order ***** in the amount of $231.00 in merchandise and $30.00 shipping, promising to ship on 6/14. On 6/23, I emailed them to inquire why they hadn't delivered yet and was told they required an additional (and previously undisclosed) $102.00 for a "refundable" shipper's insurance fee before the shipment would be released. I asked for additional info on the shipper and got none. I tried to call them on 7/1/22 but the calls failed. Surprisingly (since I hadn't left any message), they called me back so I asked why I hadn't received my order. A man replied that he'd "look into it" and get back to me; then he hung up. That's the last contact I had with them. They don't respond to email and phone calls don't go thru. -- Once I told them to either ship my goods or refund my money, they completely stopped any/ all communication with me. (They claimed they had tried to text me on my land line, but of course that's not possible.) I would prefer to receive my order, but would settle for my $261.00 ($231.00+$30.00) back. Help please.
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.