ComplaintsforThe Deck Hands of Wake Forest
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Complaint Details
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Initial Complaint
07/29/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
June 9 2024 I gave The Deck Hands $2750 deposit for materials to build a deck on the back of my house upon deck plan approval from ***********. The plan could not be approved because of location of the septic tank. Would have to make deck a lot smaller than what I wanted. So on June 19 I decided to cancel the deck. I told ************************* this and he walked off without saying a word and left. He has not returned any of my money. He will not respond to attempts to talk to me. There are other issues with him painting my screened porch. Won't go into details but have lots of pictures to show what a terrible job of painting, He ruined my screened deck. Have to get a real painter to try and fix the mess he did.Business response
08/12/2024
i have spoken to ****************** , on the last day to completing the painting and clean up , i went to his residense to complete the job , all of equipment had been locked up . I could not finish working wwithout the ladders and power tools. I agree he has some monies coming less a balance of painting contract and replacement cost of tools and equipmentCustomer response
08/13/2024
Complaint: 22053222
I am rejecting this response because: I did not get a response
Sincerely,
***********************
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.