ComplaintsforInterlake Solutions
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Complaint Details
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Initial Complaint
04/29/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- BBB unable to locate business
I had my Christmas lights put up by this business with a contract for install and take down. Shortly after they put them up they fell down. They used the old clips from the last business that installed them. Usually installers supply and use new clips.I sent him a text and asked if he would fix them. He said yes and never showed even though we had several text exchanges with him indicating he was coming.My Christmas lights looked horrible throughout the season. I was promised take down would be in March. My lights have gotten worse and are an eye sore. I obviously dont light them but even by day they look pathetic. He wont answer my calls, his voicemail is full, I even texted but he has not responded since he ghosted me about fixing my lights in December.I simply want my $400 refunded. Or I want him to take my lights down and refund me half for not giving me an appropriate light display. He also took my storage box for my storage box for my lights.To be honest Im not sure I even trust him safety wise with my house and our family. Ive gotten very bad vibes from him.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.