ComplaintsforOlson Tax Service
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Complaint Details
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Initial Complaint
03/28/2024
- Complaint Type:
- Order Issues
- Status:
- Unanswered
I sent my Tax Forms (2022) in to be completed by Olson Tax Service before shipping off to Navy boot camp. I sent my documents to ************************* who works for Olson Tax service who then provided me with return amounts after he started the return. I then paid $120 via Venmo for the return March 31, 2030 after getting out of Boot Camp. **** then told me he would sent my stuff to ****** who would do the official file. After waiting for 6 months i realized I never got my returns and contacted Olson Tax Service for a follow up on Oct 31, 2023. He responded with "I will look into it" and that was all I heard from him. I attempted to follow up with Olson multiple times via email and phone and he never attempted to get into contact with me. I contact **** as well who told me he could not help me and would try to contact ****** via my behalf but again did not hear anything back. I went to file my 2023 taxes this year and after creating an ID ME account I learn the *** never received my taxes from 2022. I would like my money back that I paid for him to do them and believe it should be his responsibility to pay for any and all *** Fees if applicable. I trusted him with my stuff while at boot camp and it just turned into something that I should not have to worry about.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.