Customer ReviewsforMilan Laser Hair Removal

I was due to have my consult the next day. When I received a confirmation call, I decided to disclose that I am blind and I would be able to make it to the appointment. I was told everything was fine until I received a call back and was told I had to bring someone with me who was over the age of 18 to help me read the documents: according to a regional manager. When I asked if someone there could help me by just reading the forms as I am able to make informed decisions for myself, I was told no because it's a legal document. I was also told that I might have to reschedule my consult because the documents may take a while to complete once I bring an adult with me. I made it clear that I was surprised since I do make my own decisions and no bank/hospital/etc expects me to bring an adult to sign documents. The continued response was that no one could do that there since it's a legal document. I asked if I could be sent the documents in advance (to offer another work-around) and I was told the same thing about it being a legal document. I confess I hung up after stating I would find somewhere else to go. I see this as blatant ableism since I disclosed out of the kindness of my heart. What would have happened if I had just shown up to my consult the next day without having disclosed? How would I have been treated then? I wonder since they clearly were not making accommodations for my appointment beforehand. This was in the Halsted Chicago location. I am heartbroken by this form of discrimination since I am an adult with a career in the mental health services field who can advocate for myself. How do other disabled customers get treated at this place?

This place is a scam and they do not do what they say they will do ( hair removal). First of all they assign someone whose only credentials is to convince you to take a loan from Synchrony bank. Having a bad experience with this bank I refused and asked the so called manager that I do not intend to take a loan but will pay every month for the treatments. She makes you believe that and when you ask to talk to the headquarters she refuses and acts like she is the only one who has the final say. She does not tell you that only certain kinds of hair cannot be removed until I did my own research. There are so many misrepresentation of facts that I would not recommend anybody to waste their money for such hype. I would tell others not to start this process and to refuse to sign any document because it is not what they tell you but the wording is different. Although I refused to get the loan and was promised I wouldn't deal with any loan I just found out the Manager was lying . I would rate the company 0 out of 5 because of misleading statements.

I began full body laser treatment in May 2022, and after more than two years and over 11 appointments, I’ve seen no results. Additionally, my face has been scarred. When I informed the technician, they assured me that a nurse would reach out to me, but I have yet to be contacted. Dont fall into this trap

Do not go to this place. Jay is rude and racist she laughed at me for asking a question and made smart remarks. Not only did she cancel my services without my approval but failed to explain to me my options. I have called many times and they do not answer. I would get cancellation text the day of my apt and then get rescheduled weeks out. Headquarters was no help. I keep getting told I will get a refund and don’t get anything. It has been months!!!!