ComplaintsforKB's Food Shops
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Complaint Details
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Initial Complaint
05/17/2023
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
May 13, 2023. Me and one of my family members were treated horrible at the gas station we always go to. Susi and gabby were the names of the employees. We were waiting for a good 5 minutes at the pump waiting for approval. I went inside and I told the number and she said “well we are having people pay beforehand since we are new. I know people here know you but it’s just easier for us” I told her no we always pay after and we have never had a problem with it. I left almost in tears after paying. That’s not customer service and I know customer service due to my job. I’m very upset and very unhappy!
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.