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          Find a Location

          Palmer Gas & Oil has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Palmer Gas & Oil

              13 Hall Farm Rd Atkinson, NH 03811-2193

              BBB Accredited Business

            • Palmer Gas & Oil

              63 Atlantic Ave North Hampton, NH 03862-2307

              BBB Accredited Business

            Business ProfilePalmer Gas & Oil

            Fuel Oil
            Multi Location Business
            BBB accredited business

            Additional business information

            Additional Info:
            Ermer Oil was established in the state of New Hampshire in 1932 and bought by Palmer Gas in 1981.
            Cash, Check, Credit Card, Visa, ACH Cash, Check, Credit Card, Debit Card, Visa, ACH
            See all additional business information

            Contact Information

            13 Hall Farm Rd

            Atkinson, NH 03811-2193

            Get Directions
            Visit Website
            (603) 898-7986

            Want a quote from this business?

            Get a Quote

            Customer Reviews

            1/5

            Average of 3 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            2 complaints closed in last 3 years

            2 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 2/21/1990

            Years in Business: 75

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Palmer Gas & Oil (PGO) is a propane and oil delivery and service company based in Atkinson, New Hampshire serving New Hampshire, Northern Massachusetts and Southern Maine. A full sales, service and equipment installation business, PGO is unique to the industry in that it is truly a one-stop shop. 

            Products & Services

            24/7 Emergency Delivery & Service, Propane & Heating Oil, Generators, Auto Gas. Heating & Cooling Equipment: Boilers, Cast Iron Stove, Furnaces, Gas Fireplaces, Gas logs, Mobile home heating systems, Oil Barrels, Propane Tanks, Water Heaters, etc. 24/7 Emergency Delivery & Service, Propane & Heating Oil, Generators, Auto Gas. Heating & Cooling Equipment: Boilers, Cast Iron Stove, Furnaces, Gas Fireplaces, Gas logs, Mobile home heating systems, Oil Barrels, Propane Tanks, Water Heaters, & more.

            Business Details

            This is a multi-location business.

            Find a Location

            Palmer Gas & Oil has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Palmer Gas & Oil

                13 Hall Farm Rd Atkinson, NH 03811-2193

                BBB Accredited Business

              • Palmer Gas & Oil

                63 Atlantic Ave North Hampton, NH 03862-2307

                BBB Accredited Business
              Location of This Business
              13 Hall Farm Rd, Atkinson, NH 03811-2193
              BBB File Opened:
              1/1/1949
              Years in Business:
              75
              Business Started:
              1/1/1949
              Business Started Locally:
              1/1/1949
              Business Incorporated:
              1/1/1971
              Accredited Since:
              2/21/1990
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              BBB records show a license number of GFE0801237 for this business, issued by NH Department of Safety - Division of Fire Safety

              These agencies may include:

              NH Department of Safety - Division of Fire Safety

              33 Hazen Drive

              Concord NH 03305

              (603) 223-4289

              BBB records show a license number of HT1100107 for this business, issued by NH Department of Safety - Division of Fire Safety. The expiration date of this license is 5/31/2025.

              These agencies may include:

              NH Department of Safety - Division of Fire Safety

              33 Hazen Drive

              Concord NH 03305

              (603) 223-4289

              BBB records show a license number of 5201 for this business, issued by NH Department of Safety - Division of Fire Safety. The expiration date of this license is 8/31/2025.

              These agencies may include:

              NH Department of Safety - Division of Fire Safety

              33 Hazen Drive

              Concord NH 03305

              (603) 223-4289

              BBB records show a license number of MBE0005201 for this business, issued by NH Department of Safety - Division of Fire Safety

              These agencies may include:

              NH Department of Safety - Division of Fire Safety

              33 Hazen Drive

              Concord NH 03305

              (603) 223-4289

              Type of Entity:
              Corporation
              Alternate Business Name
              • Ermer Oil Co.
              • Palmer Gas Company, Inc.
              • Palmer Gas & Oil Company
              • Ermer Oil
              Business Management
              • Mr. Charles Ermer, Vice President of Business Operations
              • Mr. Peter Iacobucci, General Manager
              Contact Information

              Principal

              • Mr. Charles Ermer, Vice President of Business Operations

              Customer Contact

              • Mr. Bill Ermer, President/Owner
              • Mr. Charles Ermer, Vice President of Business Operations
              • Mr. Peter Iacobucci, General Manager
              • Ms. Linn Kurkjian, Marketing Manager
              • Ms. Joanne Ermer, Vice President of HR & IT
              Additional Contact Information

              Fax Numbers

              • (603) 898-3690
                Primary Fax

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              2 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              06/03/2024

              Complaint Type:
              Delivery Issues
              Status:
              Answered
              The business sent notice of a delivery we did not want on Friday within a couple hours of closing, then sent out first thing Monday morning delivering fuel my family could not afford. *** asked to return the fuel, and they refuse the return. They refuse to issue a refund. We were signed up for auto delivery, but we believed that was exclusive to our pre bought gallons.I spoke with the ** and he confirmed we hardly use any propane through out the summer. The amount delivered was nothing but a Monday grab. The right thing to do would be to fill up to the pre bought gallons, and seek permission for additional gallons. Instead it felt like we were ambushed and strategically manipulated for a cash grab.
              Read More
              Read 1 More Complaints

              Customer Reviews

              3 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Rebecca K

              09/05/2024

              Buyer beware! do your homework before considering using them. They sent me a certified letter telling me they were going to take my tank due to non usage so I called a fireplace company to come fix my fireplace only to tell me that Palmers meter was broken and the tank was actually empty! Im out 325$ and the customer service offered me $100. How am I on the hook for their faulty equipment? I never write reviews, this was absolutely the worst customer service experience I have ever been through. I wish I had done my homework on them. Their response was why didnt you have us come out to check the fireplace? Well first of all bc you are not a fireplace company, nowhere in the certified letter OR when I called did anyone suggest that, and if youre going to be aggressive enough to send a threatening certified letter to a customer I thought you might actually know what you were talking about and I figured it was my fireplace that was the issue. Plenty of better options out there!

              Palmer Gas & Oil Response

              09/09/2024

              ******* – Thank you for your review. We’re sorry that you were unhappy with our service. We do charge a non-use fee, and we did reach out by phone and by mail with no response prior to sending you a certified letter. We typically remove tanks that are in the field and not being used as a safety precaution. You have not had a delivery in two years, didn’t respond to us, and we wanted to notify you that we would be locking your tank prior to removal. We’re not sure why you called a fireplace company instead of calling us to discuss the tank and your related gas appliances. We don’t believe we are responsible for your fireplace bill, but did offer you a goodwill credit of $100.
              Read 2 More Customer Reviews

              Local BBB

              BBB Serving New Hampshire

              More Info on Local BBB

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              BBB reports on known marketplace practices.

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