ComplaintsforFit Focus
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Complaint Details
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Initial Complaint
10/18/2023
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
A month ago I canceled my gym membership still charging me I heard from multiple people that it is very hard to cancel your membership they continue to charge you months after cancel and when I went in to dispute the charge today I was told it was the yearly dues and I told her someone else already told me that related to a different billing dispute so in summary they are scamming people that cancel their membership charge you after signing documents to cancel make it very hard to cancel and a few people I talked to said it was a few hundred dollars that went to collectionsCustomer response
10/30/2023
I have not heard from them, but talking to more people around town. A lot of people are having issues with FitFocus when they cancel their membership they continued to get charged for months after they have canceled
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.