Business ProfileforRay the Mover
Additional business information
customers with an "estimated cost of services" form which states in part "THIS ESTIMATE COVERS ONLY THE ARTICLES AND SERVICES LISTED. IT IS NOT A GUARANTEE THAT THE ACTUAL CHARGES WILL NOT EXCEED THE AMOUNT OF THE ESTIMATE UNLESS A GUARANTEE QUOTE IS GIVEN IN WRITING BY A SALES REPRESENTATIVE. COMMON CARRIERS ARE REQUIRED BY LAW TO COLLECT TRANSPORTATION AND OTHER INCIDENTAL
CHARGES COMPUTED ON THE BASIS OF RATES SHOWN IN THEIR LAWFULLY PUBLISHED TARIFFS, REGARDLESS OF PRIOR RATE QUOTATIONS OR ESTIMATES MADE BY THE CARRIER OR ITS AGENTS and EXACT CHARGES FOR LOADING, TRANSPORTING, AND UNLOADING ARE BASED UPON THE WEIGHT OF THE GOODS TRANSPORTED, AND SUCH CHARGES MAY NOT BE DETERMINED PRIOR TO THE TIME THE GOODS ARE LOADED ON THE VAN AND
WEIGHED; CHARGES FOR ADDITIONAL SERVICES WILL BE ADDED TO THE TRANSPORTATION CHARGES. The company's "BILL OF LADING" form states in part, "Unless the shipper expressly releases the
shipment to a value of .60 per pound per article, the carrier's maximum liability for loss and damage shall be either the lump sum value declared by the shipper or an amount equal to $1.25 for each pound of weight in the shipment, whichever is greater".
Customers may request a visual inspection of any goods to be shipped as well as a written
estimate of shipping costs based on that inspection. Movers who provide such an estimate are then required by law to deliver a customer's household goods for no more than 10% above the
written estimate.
At-a-glance
Customer Complaints
2 complaints closed in last 3 years
1 complaints closed in last 12 months
Customer Reviews are not used in the calculation of BBB Rating
Related Categories
Overview
Business Details
- Location of This Business
- 1087 Elm St Ste 510, Manchester, NH 03101-1849
- BBB File Opened:
- 8/14/1990
- Years in Business:
- 85
- Business Started:
- 1/1/1939
- Business Started Locally:
- 1/1/1939
- Business Incorporated:
- 6/11/1964
- Accredited Since:
- 1/25/2001
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Corporation
- Alternate Business Name
- Ray the Mover of Manchester, Inc.
- MII Moving and Storage LLC
- Related Businesses
- Business Management
- Mr. Brad Stanley, Director of Administration
- Mr. Paul Nelson, President
- Contact Information
Principal
- Mr. Paul Nelson, President
Customer Contact
- Mr. Brad Stanley, Director of Administration
- Additional Contact Information
Fax Numbers
- (603) 626-0699Primary Fax
Phone Numbers
- (800) 321-7170Other Phone
- (603) 626-0699
Customer Complaints
2 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
01/17/2024
- Complaint Type:
- Delivery Issues
- Status:
- Answered
Customer Reviews
7 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Anna R
5 stars06/17/2023
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