Business ProfileforMidas Auto Service Experts

I've been a long time resident in the valley and have been taking my vehicle to Kelly and Ron for the past ten years with great customer service and care. They recently sold to new partners and the quality, trust and customer service went right out the window. I took my car in for a usual brake inspection, was told only my rear brakes had to be changed (was told the front was fine). After I had the rear brakes done with them - I had to return on three separate times due to continued squealing and was told "nothing is wrong" on the first visit,, and then on the second visit "there was an extra peice of hardware" found that they removed and that things were stable now. But with continued noise and grinding and frustration I had a family member who is a mechanic examine my car...not only were my front brakes also in need of repair, the rear brakes they replaced were installed incorrectly (I was shown this) which ended up gouging the new rotors! - also they bolted on my lug nuts so tightly we had to break two of them off to take off the rear tires. If i was to get a flat on the side of the road I wouldn't have been able to change my tire!! Very dissappointed with the quality and service as they WERE a reputable company serving the valley...I hope whatever hiccups are worked out in the long run but they absolutely lost a valued customer of 10 years, it's a small valley and I know I am not alone on this. Shame on ya!